Privacy Policy

Effective Date: Apr 5, 2026

EDC Knotworks Paracord Co. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit https://edcknotworks.com or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site
  • Referring website

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and remember your preferences.

You can control or disable cookies through your browser settings or through our cookie consent tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Send updates or promotional content (only with your consent where required by law)
  • Comply with legal obligations

3. Email Marketing & CASL Compliance

If you opt in to receive emails from us, we may send you updates, promotions, or product information.

In accordance with Canadian Anti-Spam Legislation (CASL):

  • You will only receive marketing emails if you have provided consent
  • You can unsubscribe at any time using the link in our emails

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting and analytics providers

These parties are only given the information required to perform their services.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Meet legal, tax, and accounting obligations
  • Resolve disputes

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Request the deletion of your data
  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at:
privacy@edcknotworks.com

7. GDPR (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, update, or delete your personal data
  • The right to restrict or object to processing
  • The right to data portability

We process your data based on consent, contractual necessity, or legitimate business interests.

8. CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Request that we do not sell your personal information

We do not sell personal information.

9. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.

However, no method of transmission over the internet is 100% secure.

10. Third-Party Services

Our website may use third-party services (such as payment processors or analytics tools). These services have their own privacy policies, and we are not responsible for their practices.

11. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting to this page.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

EDC Knotworks Paracord Co.
Petawawa, Ontario, Canada
Email: privacy@edcknotworks.com